Reference

modus4d Legal Terms for Indonesia

The legal terms on modus4d.club set out your rights, our responsibilities, and the conditions under which your account and wallet activity are governed — all written for Indonesian…

Account Terms & ConditionsPrivacy & Data PolicyDANA · OVO · GoPay · QRIS ScopeJurisdiction-Dependent AccessUser Rights & Requests
modus4d modus4d Legal Terms for Indonesia
LEGAL CONTACT PATHS

Browse Your Policy Support Options

If you have a question about how our legal terms apply to your account — including data requests, account closures or payment dispute escalations — we have three clear contact paths available seven days a week. Our team handles legal and policy queries separately from general lobby support so your case reaches the right person without delay. You can reach us from cities across Indonesia, including Semarang, within typical response windows outlined below.

Team online

Live Chat — Policy Queue

Open the chat widget inside your account dashboard and select the Legal & Policy topic. Available 08:00–23:00 WIB daily; responses typically arrive within five minutes.

Email — Legal Requests

Send your data access, correction or deletion request to our legal address listed in the account Help Centre. We respond to formal legal requests within three business days.

Account Help Centre

The Help Centre under your account settings contains the full policy document library, jurisdiction notes and a step-by-step form for submitting a data or account-rights request.

HOW WE HANDLE THIS

Switch to a Clearer View of Account Security

We built the account and data practices on modus4d.club around transparency rather than vague assurances.

Data Collection Scope

We collect your registered phone number, email address, transaction records and session timestamps. No additional data is gathered without your explicit consent at the account-settings step.

Cookie Policy

We use session cookies to maintain your login state and analytics cookies to monitor lobby performance. You can adjust cookie preferences from the account settings page at any time.

Account Security Practice

Phone verification is required before any account access is granted. Each login from a new device triggers a one-time code sent to your registered number so unauthorised access is blocked at the session level.

Transaction Retention

Deposit and withdrawal records — whether via OVO, QRIS or a BRI bank transfer — are retained for five years in line with standard financial record-keeping practices applicable where local law permits.

Who Holds Your Data

Your account data is held by the modus4d platform operator. We do not sell personal data to third-party marketing networks. Wallet processors such as DANA and GoPay handle payment data under their own policies.

How to Request Changes

Submit a data correction or deletion request via the Help Centre form inside your account. We process confirmed requests within ten business days and confirm completion by email.

Open Answers to Your Legal Questions

Below are the questions we receive most often about the modus4d legal framework — covering account rights, data handling, jurisdiction limits and how our terms interact with local Indonesian payment rails.

Yes. Access to the modus4d platform and any account features depends on local law in your area. If your region restricts access, our system will display a notice at the login stage rather than letting you proceed without clarity.

Deposits via DANA, QRIS, OVO and GoPay are covered by the payment scope section of our terms. The wallet processor's own terms also apply independently. Both sets of terms are accessible from your account Help Centre before you confirm any deposit.

Go to the Help Centre inside your account, select Legal & Data Requests, and complete the form. Include your registered phone number and the type of request — access, correction or deletion. We confirm receipt within one business day.

Account registration data and transaction records — including bank transfers via BCA, Mandiri or BNI — are kept for five years. After that period, data is deleted unless retention is required by applicable regulation where local law permits.

Yes. Account closure requests are submitted through the Help Centre email path. We process closure within five business days. Any pending withdrawal to your OVO or GoPay wallet is completed before the account is deactivated.

We do not sell your data to advertising or marketing networks. Payment processors such as DANA handle transaction data under their own published privacy terms. We share data with third parties only where required by law or to complete your transaction.

We send a notification to your registered account email at least seven days before material changes take effect. You can review the updated terms inside your account dashboard before the revision date and contact us via live chat if you have concerns.